Warranties

The warranty terms listed below apply to current year models and are for informational purposes only. Please refer to your Owner's Manual for the warranty terms that apply to your particular product. If you do not have your Owner's Manual, you may download a copy or call Outdoor GreatRoom Customer Service at 1.866.303.4028, Monday-Friday, 8 am - 4:30 pm CST.

Gas Fire Pit Tables Warranties
Ignition & electronics 1 year
Structural/Bases 3 years
Finish 1 year
Stainless steel burners Limited lifetime
Outdoor Gas Fireplaces Warranties
Ignition & electronics 1 year
Structural/Bases 5 years
Finish 1 year
Stainless steel burners Limited lifetime
Intrigue Outdoor Lantern Warranties
Base 1 year
Glass 30 days
Pergolas Warranties
Finish 1 year
Structural 3 years
Indoor Fireplaces Warranties
LED lighting, fan and heater system 2 year
Remote 1 year
Outdoor Furniture Warranties
Framework 3 year
Cushions 1 to 3 years
Kenwood Benches 1 year
Outdoor Kitchens Warranties
Complete 1 year
Stucco / Tile 1 year
Side-burner 1 year
Refrigerator & Compressor 1 year parts & labor
Structural 5 year
Accessories Warranties
Tan protective fire pit & fireplace covers 1 year
Glass for glass wind guards 90 day
Glass wind guard brackets Limited lifetime
Non-Combustible Mantels Warranties
Finish 1 year
Structural 3 year