FAQs

Pergolas

Are there custom pergolas available?

No, at this time we do not take custom pergola requests.

Do I need to re-stain my pergola?

The wood is prefinished with stain containing UV inhibitors, which slows down the fading. We suggest restaining as needed, depending on your climate and preferred finish. Each wood piece is hand dipped into the stain allowing the stain to penetrate the wood. To match the original Outdoor GreatRoom Company stain, follow this guide: Pergola Touch Up Stain Formula.

Does the pergola need to be anchored down?

All pergolas come with anchoring devices and anchoring is recommended. Pergolas that are not anchored are void of any warranty. See manual for suggested way to anchor to a patio or deck.

What kind of hardware is included with my pergola?

The hardware is powder coated annealed steel. In includes everything needed with the exception of fasteners to secure to the surface. We suggest spraying a clear lacquer finish on the hardware after it is set up.