Leading the industry in a variety of products and support which exceed our customer expectations, our team will not compromise in design, safety, or performance. What can we help you with?
Call us toll free 1.866.303.4028
Learn how to install your Crystal Fire® Plus Burner for liquid propane.
Click here for a 2-page quick start guide.
This video addresses how to light an outdoor gas fire pit or gas burner. Crystal Fire® Plus Gas Burners are used in every Gas Fire Pit Table made by The Outdoor GreatRoom Company™.
This video addresses the scenario of trying to light one of our Crystal Fire® Plus manual safety ignition burner systems and having difficulty with getting the sparker unit to spark.
This video evaluates the scenario of trying to light one of our Crystal Fire® Plus manual safety ignition burner systems and having difficulty keeping the flame lit. It addresses several dilemmas you might be experiencing when trying to light your burner.
This video addresses the scenario of trying to light one of our Crystal Fire® Plus manual safety ignition burner systems and having difficulty with creating a flame from the sparker unit.
This video is a guide to converting your Crystal Fire® Plus manual safety ignition burner systems burner from Liquid Propane (LP) to Natural Gas (NG).
This video provides tips and addresses several common dilemmas related to burning your Crystal Fire® Plus Burner while using a 20 Pound Propane Tank.
Learn how to change out your thermocouple and sparker on The Outdoor GreatRoom Company's Crystal Fire® Plus burner.
This video addresses the scenario of trying to light one of our Crystal Fire® Plus manual safety ignition burner systems and having difficulty with creating a flame from the sparker unit.
This video is a step-by-step walk-through on how to install a Direct Spark Ignition Crystal Fire® Plus burner.
This video shows the troubleshooting process for Crystal Fire Plus Direct Spark Ignition System burners when the ignitor does not spark.
This video shows the troubleshooting process for when the flame goes out on Crystal Fire Plus Gas Burners using Direct Spark Ignition.
This video is your step-by-step guide to resealing the Uptown Gas Fire Pit Table manufactured by The Outdoor GreatRoom Company™.
Supplies needed:
- Acetone
- Concrete sealer
- Grout sealer
- Masking tape
- Cotton rags
- Roller pan with sponge roller
- Water with soap
- Protective gloves
- Protective eyewear